Refund and Returns Policy

At Pandit Technology & Solutions, we are committed to ensuring customer satisfaction. This Refund and Returns Policy outlines the conditions under which refunds and returns are processed. By using our services, you agree to the terms described below.

1. Scope of Policy

This policy applies to all products and services provided by Pandit Technology & Solutions unless otherwise specified in a separate agreement.

2. Eligibility for Refunds

Refunds may be granted under the following conditions:

a. For Services

• Refund requests must be submitted within [Insert Timeframe, e.g., 7 or 14 days] of purchase.
• The service was not delivered as agreed upon in the terms of the contract.
• Refunds will not be issued for:
• Services already rendered or completed.
• Delays caused by the customer (e.g., failure to provide necessary information).

b. For Products

• Refunds are available only for products that are defective, damaged during delivery, or not as described.
• The product must be unused, in its original packaging, and accompanied by proof of purchase.
• Refund requests must be made within [Insert Timeframe, e.g., 14 or 30 days] of receiving the product.

3. Refund Process

To request a refund, please follow these steps:

1. Contact us at info@pandittechnology.com with your order details and reason for the refund request.

2. Provide proof of purchase (e.g., receipt, invoice).

3. If applicable, return the product to the address provided by our support team.

Once we receive your request:

• We will review and process your request within [Insert Timeframe, e.g., 7-10 business days].
• Approved refunds will be credited back to the original payment method.

4. Returns Policy

For eligible product returns:

• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
• Returned items must be shipped to the address provided by our team.
• We recommend using a trackable shipping method to ensure the safe return of the product.

5. Non-Refundable Items

The following items or services are not eligible for refunds:

• Digital products or software once downloaded or activated.
• Customized products or services tailored to customer specifications.
• Subscription fees for services already delivered during the billing cycle.
• Products returned in a condition that prevents resale (e.g., damaged, used, or missing parts).

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6. Exceptions and Special Circumstances

In exceptional cases, refunds or returns may be considered outside of the stated policy at our sole discretion. Please contact us for assistance if you believe your situation warrants special consideration.

7. Changes to This Policy

Pandit Technology & Solutions reserves the right to modify this policy at any time. Updates will be posted on our website, and the effective date will be revised accordingly. Continued use of our services signifies your acceptance of the updated policy.

8. Contact Us

For any questions, concerns, or refund/return requests, please contact us:

Pandit Technology & Solutions
Email: info@pandittechnology.com